Prescriptions

We have made a slight change to our prescription form. The form is very similar to the old form and self explanatory but you will need to delete any bookmarks you have to the old form as it will no longer be available.

Urgent Prescription Policy-Patient Leaflet

Due to an increasing number of requests for repeat prescriptions to be issued urgently, we have had to review how we handle these requests in order to provide safe and consistent service to all our patients. Requests for prescriptions outside the normal prescription protocol impacts significantly on both doctor and administration staff time.

If you ask for an urgent repeat prescription, you will need to give the reason for your request. You may also be required to contact the police, in some cases, if the medication has been lost and it is a controlled drug and also provide a crime number.

The majority of hospital prescriptions are non-urgent and will also be processed through the normal prescription process.

Many medications can safely be missed for a few days. We will not issue urgent prescriptions for items that can be bought over the counter or for non-essential medication and you may be informed that your medication will be processed following the normal repeat prescription process. If your medication cannot be missed, the item will be issued as required. All urgent repeat prescriptions must be collected in person from the Medical Practice Centre.

Please make sure you request any medication before you run out: prescriptions take two working days to process – scripts handed in on Friday may not be ready until Tuesday. The practice can send most prescriptions direct to a pharmacy of your choice. Contact reception to nominate your pharmacy and, each time you request a repeat script, your script will be sent to your nominated pharmacy, ready for you to pick up or even delivered (if available).

You can also order your repeat prescription on-line, any time day or night via www.kingussiemedicalpractice.co.uk  if you register for our on-line service. Please note that Online Prescriptions still require at two working days to be processed dependant on which pharmacy you choose to use – see below

Medications that will not be issued urgently

• Anything that can be purchased over the counter eg paracetamol, emollients, ibuprofen, low dose co-codamol, adcal
• vitamins eg b12, folic acid, vitamin D,
• antidepressants
• statins · Erectile dysfunction drugs
• Thyroxine

Repeat Prescriptions

If you take regular medications then you will find a list of your medicines attached to each prescription. Please use the latest list to let us know which medicines you require. Any amendments to this repeat prescription list can only be made with a doctor’s permission and may take longer to process.

You can get your request to us in various ways:

1. Online – to securely request a repeat prescription online click on the link at the top of this page
2. Hand your request into the receptionist at Gergask Surgery during opening hours or outwith surgery hours, pop it (in an envelope) through the surgery letterbox.
3. Post it to the Practice, enclosing a stamped, addressed envelope if you want the prescription posted back to you.
4. Strathspey Pharmacy provide a request service – please discuss this with the pharmacy directly.

Please allow at least two working days before collecting your prescription from the surgery and at least 4-5 working days if collecting completed prescription from the pharmacy.  See note below regarding transfer of prescriptions to local pharmacy.

All repeat prescriptions are regularly reviewed so, after a period of time, the doctor may ask to see you to discuss your medication.

Pharmacies

The pharmacy nearest to the surgery is Strathspey Pharmacy in Newtonmore.  Tel; 01540 673 169

There are also branches of Boots in Kingussie and Aviemore.

Medication Reviews

Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.

Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.

Prescription Collection

Strathspey pharmacy collect prescriptions from the surgery on a Monday/Wed and Friday morning and they are generally available 24 – 48 hours following collection

Please be aware that signed prescriptions are only taken to Kingussie when we have staff available to do this. Boots collect once a week, on a Thursday morning.

The next batch of prescriptions will not normally be taken to Kingussie until the following Wednesday afternoon.

Boots then ask for at least 24-48hrs for processing so your medicine may not be ready for collection for several days following your request

Therefore please allow plenty of time when requesting your repeat medication from Boots.

If you wish to receive your medication more urgently you would be advised to collect the prescription directly from the surgery.

Due to costs we will not normally post prescriptions.