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When We Are Closed

What do you do if you are ill between 18:00 and 08:00 or at the weekend?

In an emergency, dial 999. For example, in the event of:

  • chest pain
  • collapse
  • severe breathing difficulty
  • serious injury
  • death

    Otherwise dial direct to NHS24 on 111

Be prepared to give personal information to the receptionist who answers your call. You can download a form HERE which you can complete with relevant information and keep handy.  When the receptionist has this information, s/he will connect you to a nurse advisor who will ask you questions to assess your medical condition.

You may be offered advice to meet your needs OR

  • an arrangement may be made for a doctor to phone you back
  • you may be offered transport to the treatment centre at Aviemore Health Centre
  • you may be asked if you feel able to transport yourself to the treatment centre at Aviemore Health Centre
  • an arrangement may be made for a home visit from a doctor. It would be helpful, in this case, if you could unlock your front door and put on an outside light to help the doctor find you
  • an ambulance may be sent – with or without a GP

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

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